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OCN NI Level 3 Unit In Customer Service Skills

Clarity Consultancy NI

Clarity Consultancy NI

Cost: Please ring or email for prices
1
1 day fully accredited course

Poor customer service can cost an organisation considerable money!

Do you want to increase sales and retain clients?

Do you want to upskill your staff / volunteers on customer service policy, law and standards?

Do you want tools to be able to deal with customer problems and complaints?

This short accredited course can provide learners with up to date knowledge and skills on how to deal with cusomters and ensure excellent standards of customer service.

Good customer service wins you clients and helps you to retain them.  This course is taught in the workplace and would suit any businesses / organisation / voluntary sector.

*We have many days and times available, those included are only some examples*

Please ring or email for further information.

Sector:
  • Education/training

Date and Time

  • -
  • -

Location

Workplace / Location suitable to learner
Various Locations in Northern Ireland
BT306NJ
United Kingdom

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