Citizens Advice Adviser Training Programme now in modular format

Citizens Advice offer a number of modular courses throughout the year. These can be offered as one or two day workshops or two to five day short courses.

Accreditation can be achieved for individual workshops and courses in their own right or candidates can build up modules to a full Adviser Training Programme

accreditation: 15 credits at level 3 NIOCN.

Modular Content

Core Unit:

Policy and Interviewing Skills 

Accessing Information and Case Recording

Disability Benefits:

Disability Living Allowance 

Attendance Allowance

Carers Allowance

Employment and Support Allowance

Means Tested Benefits:

Income Support/Job Seekers Allowance 

Pension Credit

Tax Credits

Housing Benefit

Social Fund / Social Policy

Benefit Case Studies

Workshops:

 Employment Legislation 

Consumer Legislation

 Immigration and Nationality

 Money Advice

  Price:    £95.00 per day + VAT with discounts for block bookings.

An additional accreditation fee will be charged depending on the amount of credits required.

For more information contact: [email protected]

or call 028 9023 1120 and ask for Janet Sproule