Systems Administrator

Main Responsibilities: 

• Creating, maintaining and updating Management Information Systems for the achievement of targets in line with organisational strategy. 
• Collating and manipulating data to provide timely and accurate reports and management information. 
• Developing and communicating procedures which ensure consistency across a range of systems. 
• Supporting the IT Manager in troubleshooting basic technical issues and providing first line support in their absence. 
• Installation and configuration of PCs and other IT equipment. 
• Provide full administrative support to the IT and MIS function including updating policies, procedures and registers. 
• Full compliance with all financial, HR and other corporate responsibilities as appropriate to the post.  
• Ensure that all Victim Support NI policies, particularly those relating to Health & Safety and Equal Opportunities are applied.

Person Specification 

Essential Qualifications and Experience: 

2 A levels / NVQ level 3 qualification or equivalent plus 2 years’ experience of working with relational databases 

Or 

5 years’ experience of working with relational databases.

Essential Skills  

Proven ability to manipulate data to produce meaningful management reports 

Highly proficient in the use of Microsoft packages including a detailed knowledge of Excel spreadsheets using formulas and creating pivot tables 

Strong organisational skills with experience of managing conflicting priorities 

Sound working knowledge of Information Technology and the ability to provide basic IT support 

Strong verbal and written communications skills and the ability to manage relationships at all levels of the organisation. 

Desirable Skills 

Experience of working in an IT support environment 

An understanding of Visual Basic for Applications.