Shop Assistant

GIRLGUIDING ULSTER SHOP ASSISTANT

JOB DESCRIPTION

Reports to:            Retail Merchandiser  

Responsible to:      Executive Manager

Hours:                   14 hours – Monday – Saturday

Rate of Pay:           £7.70

Job Description

• To ensure stock is displayed effectively to meet customer needs.

• To process customers orders by telephone, email or mail orders in an efficient manner and to complete all paperwork and necessary documentation.

• To record and frank all post for Girlguiding Ulster.

• To provide administration support when required.

• To provide excellent customer service to all customers visiting girl guiding Ulster.

• To undertake any other duties, as requested, that are compatible with this role.

Essential Criteria:

• Minimum of 5 GCSE’s Grades A-C including English and Maths or equivalent
• Retail experience
• Flexible working approach

Desirable Criteria

• An understanding of the ethos of guiding

Key competencies

• Can work as part of a team

Excellent customer Service skills

• Can work well under pressure
• Can do attitude