Facilities Assistant

Closing date: 
22 Sep 2017
An excellent opportunity to work in a customer facing role in our Room Hire department in Belfast City Centre with great employee benefits.

Customer Services & Hospitality

  • In this role, you will be responsible for delivering excellent customer services including acting as a first point of contact; liaising with a diverse range of customers to agree and meet room hire and catering requirements.

  • Promotion of BCM facilities to ensure that customers achieve the best possible experience from the services we provide.

  • On a daily basis, ensure that visiting customers are catered for / facilitated in respect of any requirement on the day.

  • Assist in resolving any issue / problem that may arise during the course of customer experience with BCM.



  • Undertake a range of duties and responsibilities including caretaking, cleaning and porterage with the aim of maintaining a high standard of service throughout the Headquarters building.

  • Take responsibility for the specified “set up” of rooms and ensure customers, staff or the church has equipment as required.

  • To report any defects of the building, furniture, fittings and equipment to the Estates Manager and carry out minor repairs if competent to do so.

  • To go to the bank, post office and other establishments, when required.



  • To take responsibility for the opening and closing of the building ensuring that the associated alarms are set/unset, e.g. fire alarm, intruder alarm and any other building security system.

  • To carry out and record routine security and Health & Safety checks, e.g. fire alarm, emergency lighting, lift.


Health & Safety

  • To ensure significant incidents and accidents are reported and recorded.

  • To ensure that clear passage is maintained on the fire escape routes.

  • To ensure that all equipment is adequately cleaned, stored and regularly maintained in accordance with the manufacturer’s recommendations.


Added by
Julie Gordon
Closing date:
22 Sep 2017 12.00pm
Job Information
Full time
35 hours per week
£12,903 - £13,650
Contact Information
Jenny McCalmont
5 Glengall Street
BT12 5AD
02890 241917