Job Duties include:
- Providing general admin support (typing, emails, phone calls, distributing mail, filing, photocopying, etc.)
- Assisting in preparing for visits, events, questions and motions
- Attending meetings/conferences as required
- Organising and providing secretarial support for meetings
- Writing minutes of meetings
- Updating/maintaining databases
- Managing and monitoring incoming calls and enquiries
- Gathering relevant information to assist with resolving cases
- Providing information/advice to constituents on range of issues
- Drafting letters/correspondence
- Identifying local community groups/key contacts
- Managing and progressing portfolio of casework appropriately
- Ensuring enquiries are dealt with sensitively and confidentially
- Retaining records and information confidentially and in line with the Data Protection Act
The successful candidate must have:
At least 2 years’ experience working within an office environment, working to tight deadlines in a fast paced environment.
A good knowledge of benefits, housing and planning and other local issues.
Third level education, a Bachelor’s degree in politics, law or related discipline.
Welfare Rights qualifications, E.g., from Law Centre NI.
If you would like to apply, please fill out an application form and email it to [email protected]