To work as part of the GABLE team, liaising with clients, builders, architects, the NIHE grants office. To carry out all administration tasks required to progress client cases to satisfactory completion. To support the casework supervisor.
Job Title: Caseworker (Maternity Cover) - 12 months Fixed Term Contract
Reporting to: Caseworker Supervisor
Job Location: Strabane
Job Purpose: To work as part of the GABLE team, liaising with clients, builders, architects, the Northern Ireland Housing Executive grants office and any other parties involved in the grant process. To carry out all administration tasks required to progress client cases to satisfactory completion. To support the casework supervisor.
Salary Scale: £16,781 pro rata
Hours: 20 hours
Closing date: 15/06/17
Interview date: 21/06/17
Main Purpose of Position
To provide a dedicated administrative and advice service to your allocated caseload throughout the entire cycle of the application
To ensure service users are supported throughout to complete their application
To advise service users of other complimentary services available to them and assist them in accessing these services
To keep accurate records using GABLE recording systems
To carry out home visits
To support the project supervisor in the delivery of existing and new services
Specific Responsibilities
Management
- Setting appropriate timescales and milestones and ensuring that tasks are completed on time
- Managing workload and prioritizing duties
- Attending team meetings
- Sharing knowledge and experience
- Identifying and raising issues arising with clients, architects, builders, etc
- Preparing casework reports as requested by casework supervisor
- Supporting trainees/work placement students
- Identifying training needs of self and others
- Complying with all organisational policies and procedures
Health & Safety and maintenance
- To ensure that GABLE’s emergency procedures for all public areas are adhered to, at all times ensure the safety and protection of the public and your colleagues
- To assist the evacuation of the building in the event of a fire, security alert or other emergency
- To ensure health and safety standards are met in GABLE minimising any risk to the public and staff
- Perform fire alarm and health and safety checks and take part in fire drills
Administration
- To understand and be able to operate the GABLE recording systems
- Using the GABLE brought forward system carryout all administrative tasks required to complete applications
- Writing up progress reports on individual client cases
- General office administrative tasks
General
- To undertake any other duties which may be reasonably requested by the Project Manager
- To work with the GABLE team to ensure the successful development of GABLE
- To attend and feedback to team and company meetings when appropriate
- To assist with fundraising tasks
Person Specification
Essential Requirements
- Experience in a front-line customer service environment.
- A good team player with a flexible and positive approach
- Good administrative skills and IT skills (Excel, Word, PowerPoint, Access etc.)
- Good communication skills, both written and verbal.
- Commitment to the goals of GABLE
- Valid driver’s license
- Provision of a car for work purposes
Desirable Requirements
- Knowledge of NIHE grants process
- Access NI Checked
Application Method
To apply to this post please download both the Job Description and Application Form and separate Equality Opportunities Monitoring Form from this website or visit www.shelterni.org
Please note that CV will be not accepted.
Closing Date
1:00pm
Contact Details
Donna Booker
GABLE Project
UNIT 24
Strabane
BT82 9FR
United Kingdom