Job | Part Time

Caseworker (Maternity Cover) - 12 months Fixed Term Contract

Shelter NI

16781
20.00

To work as part of the GABLE team, liaising with clients, builders, architects, the NIHE grants office. To carry out all administration tasks required to progress client cases to satisfactory completion. To support the casework supervisor.

Job Title: Caseworker (Maternity Cover) - 12 months Fixed Term Contract

Reporting to: Caseworker Supervisor

Job Location: Strabane

Job Purpose: To work as part of the GABLE team, liaising with clients, builders, architects, the Northern Ireland Housing Executive grants office and any other parties involved in the grant process. To carry out all administration tasks required to progress client cases to satisfactory completion. To support the casework supervisor.

Salary Scale: £16,781 pro rata

Hours: 20 hours

Closing date: 15/06/17

Interview date: 21/06/17

 

Main Purpose of Position

To provide a dedicated administrative and advice service to your allocated caseload throughout the entire cycle of the application

To ensure service users are supported throughout to complete their application

To advise service users of other complimentary services available to them and assist them in accessing these services

To keep accurate records using GABLE recording systems

To carry out home visits

To support the project supervisor in the delivery of existing and new services

 

Specific Responsibilities

Management

  • Setting appropriate timescales and milestones and ensuring that tasks are completed on time
  • Managing workload and prioritizing duties
  • Attending team meetings
  • Sharing knowledge and experience
  • Identifying and raising issues arising with clients, architects, builders, etc
  • Preparing casework reports as requested by casework supervisor
  • Supporting trainees/work placement students
  • Identifying training needs of self and others
  • Complying with all organisational policies and procedures

Health & Safety and maintenance

  • To ensure that GABLE’s emergency procedures for all public areas are adhered to, at all times ensure the safety and protection of the public and your colleagues
  • To assist the evacuation of the building in the event of a fire, security alert or other emergency
  • To ensure health and safety standards are met in GABLE minimising any risk to the public and staff
  • Perform fire alarm and health and safety checks and take part in fire drills

Administration

  • To understand and be able to operate the GABLE recording systems 
  • Using the GABLE brought forward system carryout all administrative tasks required to complete applications
  • Writing up progress reports on individual client cases
  • General office administrative tasks

General

  • To undertake any other duties which may be reasonably requested by the Project Manager
  • To work with the GABLE team to ensure the successful development of GABLE
  • To attend and feedback to team and company meetings when appropriate
  • To assist with fundraising tasks

 

Person Specification

Essential Requirements

  • Experience in a front-line customer service environment.
  • A good team player with a flexible and positive approach
  • Good administrative skills and IT skills (Excel, Word, PowerPoint, Access etc.)
  • Good communication skills, both written and verbal.
  • Commitment to the goals of GABLE
  • Valid driver’s license
  • Provision of a car for work purposes

Desirable Requirements

  • Knowledge of NIHE grants process
  • Access NI Checked

  

Application Method

To apply to this post please download both the Job Description and Application Form and separate Equality Opportunities Monitoring Form from this website or visit www.shelterni.org  

Please note that CV will be not accepted.

 

Closing Date

Thursday / 15 June 2017
1:00pm

Contact Details

Donna Booker

GABLE Project
UNIT 24
Strabane
BT82 9FR
United Kingdom

Files

job_description_and_application_form_-_caseworker_maternity_cover_jun17_0.pdf equality_opportunities_monitoring_form_-_caseworker_maternity_cover_jun17.pdf
Caseworker (Maternity Cover) - 12 months Fixed Term Contract