Business Support Coordinator (Part Time)

You will maintain paper and computer based systems, liaising with colleagues, clients, supporters and veterinary practices, as well as providing a full and efficient service, assisting in maintaining high service levels to internal and external customers.

***The key lead area of this role will be the weekly banking of incoming monies, and the thanking of donors and supporters - so an exceptional level of attention to detail is vital***

You must have excellent communications skills - in person, on the phone and all forms of written communication - with the ability to manage the expectations of our internal & external customers, service users & volunteers, recognising when to escalate issues to a higher level.

You must have an excellent working knowledge of Microsoft Office packages and must be computer literate! You will also have evidence of dealing with confidential issues with sensitivity and total integrity.

As this role requires an Access NI Enhanced Disclosure check the start date for the successful candidate will only be confirmed upon receipt of the check.

As a member of staff we offer you a wide range of benefits to suit your individual needs. These include: 26 days holiday plus bank holidays (rising to 28 days after 3 years' service), flexible benefits package and a defined contribution group personal pension plan.

Hours will be Monday to Friday 9-12.30 with flexibility for cover around holiday periods when required.

For more information on this role and our benefits package, please visit our website https://jobs.guidedogs.org.uk/wrl/pages/main.jsf

To apply for this position, please use the online application form. As part of our safer recruitment policy, we do not accept CVs for job applications.