Assembly Constituency Officer

Duties include :

Constituency Casework:

• Dealing with a wide range of constituents’ queries and problems together with taking the appropriate necessary action.

• Liaising with Government agencies, statutory bodies etc. to resolve constituent  issues

• Managing case files, ensuring that all relevant information is recorded and actions are carried out in a timely manner

• Keeping constituents informed of progress with their cases

• Managing  correspondence related to cases

• Managing regular surgeries - appointments, file preparation, follow up etc.

  Communication & Constituency Outreach:

• Building relationships with the local business, voluntary and community sectors

• Liaising with local groups, other elected representatives and their staff, organising attendance at community events - handling invitations, correspondence etc.

• Handling media queries, interview requests etc.

• Managing social media presence, Facebook, Twitter etc.

• Issuing regular press releases

• Compiling News Sheets

• Organising and attending local events as needed

• Co – mentoring of interns

  Research

• Keeping up to date with Assembly & relevant Westminster legislation, along with committee proceedings, debates and questions.

• Managing a database of constituency information

• Developing a good understanding of local issues 

   Administration

• Managing written correspondence, email etc.

• Maintaining up to date files

• Managing data in line with data protection act and Freedom of Information Act requirements

• Investigate consultation documents relating to the MLA’s remit and draft responses.

• Day to day management of the office including administration