Working with Challenging and Emotional Calls

This free session will start with lunch at 12.30. About the session: As involvement in formal volunteering decreases and people seek more informal and flexible ways to contribute to their causes, charities need to adjust to this challenge. This requires a little disruptive and creative thinking, to reimagine involvement in the charities in new ways that are attractive to differing audiences. The session will explore the drivers for change, the potential advantages of a more flexible and diverse approach to volunteering and participation. It will encourage charity leaders to imagine whole new ways for people to contribute to their missions. We will explore micro-volunteering, coproduction and how to build communities of interest and boost lifetime value in participation. Chris Wade, Founder and Managing Director, Time for Impact. Chris has an extensive career in the charity sector that spans almost 25 years.

This is a half day’s refresher training for Designated Officers who have already attended a full day’s training. It covers: The role and responsibilities of the Designated Officer Health and Social Care Trusts structures and processes Issues and experiences around referrals and sharing information Recent developments in safeguarding children and young people.

This course is aimed at individuals who recruit, manage or supervise staff and volunteers working with children and/or adults. It will examine the procedures that need to be put in place for effective recruitment and selection of staff and volunteers including requirements under the Safeguarding Vulnerable Groups (NI) Order, the current and former definitions of regulated activity and how to exercise careful judgement when assessing information on an Access NI Disclosure Certificate. It will also look at the procedures required for the effective management of staff and volunteers including induction and training, breach of code of behaviour and referral to the Disclosure and Barring Service.

This is a half day’s refresher training for Designated Officers who have already attended a full day’s training. It covers: The role and responsibilities of the Designated Officer Health and Social Care Trusts structures and processes Issues and experiences around referrals and sharing information Recent developments in safeguarding children and young people. Participants should ensure their basic awareness training is also refreshed every three years (or earlier if required).