The Effective Supervisor
Trainsafe UK
This course is designed for those who wish to improve their Supervisory skills or those who are new to the role.
What is the Course?
The Effective Supervisor.
Certificate of Completion awarded by The Training and Recruitment House @cademy.
What can I do once I complete the Course?
This Course is suitable for those who currently are a Supervisor or who aspire to work in a Supervisory role.
How long does the Course take?
The Course takes around 6 hours in total. It is normally delivered over a 1 day or 2 evening2.
How do I book onto the Course?
You can book your place on our Website or Contact us on 02838 39 45 80
You can also email us at [email protected]
Where is the Course held?
The Course is held on Your Premises
Is there a test at the end of the Course?
There is no written assessment in this Course.
Describe the role of the Supervisor
Discuss how the Supervisor is a Leader within an Organisation
Compare and contrast qualities of good and bad leaders
Identify how to create suitable objectives within an Organisation
Define delegation •Identify types of delegation and when delegation could be used
Describe procedures to take when faced with employee issues
Complete key documentation including Return to Work Interviews and Investigations
Demonstrate effective communication techniques (active listening, questioning, assertiveness)
Identify when decisions should be escalated to Managers and when decisions can be made by Supervisors
Describe the key record keeping processes associated with decision making
Discuss the need for performance management
Describe the uses of performance management and feedback tools