Customer Service - 1 Day Training Qualifiction
Trainsafe UK
What is the Course?
Level 2 Award in Customer Service
As a Training Organisation, This course leads to certification in the HABC Level 2 Award in Customer Service.
What can I do once I complete the Course?
This Course will help you deliver excellent Customer Service. It is suitable for all types of work.
How long does the Course take?
The Course takes around 6 hours in total. It is normally delivered over 1 day or 2 evenings.
How do I book onto the Course?
You can book your place online or contact us on 07935 095 390
You can also email us at [email protected]
Is there a test at the end of the Course? What is the pass rate?
There is 1 assessment – a 30 question multiple choice assessment.
We have a 100% pass rate at our Centre which is higher than the UK Average of 95%.
Where is the Course held?
We come to Your Premises
How is the Course delivered? What will I learn?
The Course is very interactive and you will be supplied with all materials. You will learn about communication with the customer and how to deal with difficult situations and why it is important to act fast.
Who is the Course for?
This is an essential course for anyone who is interested in or who is already working in a role where they deal with members of the public.
- Education/training
- Health and wellbeing
- Men
- Volunteer development
- Women
- Young people