Citizens Advice Modular Adviser Training Programme in L'derry

Citizens Advice offer a number of modular courses throughout the year. These can be offered as one or two day workshops or two to five day short courses.

Accreditation can be achieved for individual workshops and courses in their own right or candidates can build up modules to a full Adviser Training Programme

accreditation: 14-15 credits at level 3 OCN NI.

Modular Content

Core Unit:

Policy and Interviewing Skills

Accessing Information and Case Recording

Disability Benefits:

Disability Allowance

Attendance Allowance

Carers Allowance

Employment and Support Allowance

Means Tested Benefits:

Income Support/Job Seekers Allowance

Pension Credit

Tax Credits

Housing Benefit

Social Fund / Social Policy

Benefit Case Studies

Workshops:

Employment Legislation

Consumer Legislation

Immigration and Nationality

Money Advice

There is an additional fee of £61.45 for those who wish to gain OCN accreditation on the full course. If you wish to book on individual modules the accreditation fee

charged will vary depending on the amount of credits required.

Course Schedule

Policy and Interviewing Skills  Wed. 19th Sept. 2012

DLA/Attendance Allowance/Carers Allowance   Wed. 26th Sept. 2012

 Income Support/Job Seekers Allowance  Wed. 3rd Oct. 2012

 Pension Credit  Wed. 10th Oct. 2012

 Tax Credits  Wed. 17th Oct. 2012

 Employment and Support Allowance  Wed. 24th Oct. 2012

 Social Fund / Social Policy  Wed. 31st Oct. 2012

 Housing Benefit  Wed. 7th Nov. 2012

 Money Advice  Wed. 14th Nov. 2012

 Employment Legislation  Wed. 21st Nov. 2012

 Consumer Legislation  Wed. 28th Nov. 2012

 Immigration and Nationality  Wed. 5th Dec. 2012

 Accessing Information and Case Recording  Wed. 12th Dec. 2012

 Benefit Case Studies  Wed. 19th December 2012